Help & Support

How Can We Help You?

We’re here to make your shopping experience smooth and worry-free.

If you need any assistance, our support team is ready to help.

Q: How do I place an order?

Simply browse products, add them to your cart, and proceed to checkout.

Q: Can I cancel my order?

Yes, orders can be canceled before they are shipped.

Q: How do I check my order status?

You can track your order from your account or tracking link sent via email/SMS.

Q: What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD).

Q: Is online payment secure?

Yes, all transactions are encrypted and secure.

Q: How long does delivery take?

Orders usually arrive within 3–7 business days.

Q: Do you offer free shipping?

Free shipping may be available on selected orders or offers.

Q: Can I return a product?

Yes, returns are accepted on unused products in original packaging.

Q: How long do refunds take?

Refunds are usually processed within 5–7 business days.

If your question is not answered above, feel free to contact us.

Email Support

support@swannutrition.com

Customer Care Number

+91 98765 43210

Support Hours

Monday – Saturday: 9 AM – 6 PM